✅ 100% Authentic Products — sourced from authorised suppliers only 🚚 Fast UK Dispatch — orders before 2PM ship the same day 🇬🇧 UK-Based Support — real help from our Reading team 🔒 Secure Checkout — shop with confidence every time ↩️ 30-Day Returns — hassle-free, no questions asked
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Shipping & Delivery Details
Shipping & Delivery
We offer free UK standard delivery on all orders over £50. Standard delivery takes 4–6 working days. Express next-day delivery is available at checkout. Orders placed before 2pm are dispatched the same day (Mon–Fri). You'll receive a tracking link via email once your order has shipped.
Returns & Refunds
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition. To start a return, contact us at support@trandnova.com with your order number. Refunds are processed within 10 business days of receiving the returned item.
Product Guarantee
All products sold by Trand Nova are 100% authentic and sourced from authorised suppliers. We stand behind the quality of everything we sell. If you receive a faulty or incorrect item, we'll replace it or issue a full refund — no questions asked.
Need Help?
Our support team is available Monday to Friday, 8am–8pm GMT. You can reach us via email at support@trandnova.com or through our Contact Us page. We aim to respond to all enquiries within 24 hours.
